These General Terms and Conditions (GTC) apply to the purchase of all services and products offered by RECONNECTIVE ACADEMY INTERNATIONAL SAGL on the website www.theopensquare.org. By purchasing Services and/or Products from our offer, these conditions are considered accepted without reservation. The General Conditions of Contract may be subject to change at any time, each customer, therefore, is required to consult them before making each purchase. In any case, the version of the General Conditions of Contract in force on the date of sending the purchase order will be applied to each sale.
E-commerce: legal obligations in Switzerland
Swiss law does not have any specific laws relating to e-commerce, the Federal Law against Unfair Competition (LCSl; RS 241) and the Ordinance on the Indication of Prices (OIP; RS 942.211) shall apply. The provisions of the Code of Obligations relating to contracts of sale apply RIGHT OF WITHDRAWAL :Swiss law does not provide for any right of renunciation or withdrawal once an order has been placed.
Identification of the seller
The services and products sold on www.theopensapce.org are sold by RECONNECTIVE ACADEMY INTERNATIONAL SAGL , Viale Serfontana 2/a — 6834 MORBIO INFERIORE (Switzerland).
Contacts
For any information, assistance or on how to purchase online: the customer can contact us at the following email address: info@theopensquare.org
Definitions
Object of the online sales contract
With the online sales contract, the Seller sells and the Customer buys the Services and Products, within the system of distance selling organized by the Seller by means of telematic tools on the website www.theopensquare.org.www.theopensquare.org
Price
All sales prices of the Services and Products indicated on the Site are in Swiss Francs (CHF) and may be converted to other currencies. Unless otherwise indicated, the prices of Services and Products include VAT if due and any other tax (if applicable) and DO NOT include shipping costs and costs for additional services that will be highlighted at the end of the order.
The prices applied are those indicated on the Site at the time of the purchase order by the Customer. The Seller reserves the right to change without notice the prices of services and products, offers, shipping costs and costs for additional services. Before sending the purchase order, the Customer is invited to check the final price indicated in the «Shopping Cart» tab. Any new prices, new offers, shipping costs and charges for additional services will apply only to Purchase Orders received after they are posted on the website. Purchase process of Services and Products The Customer can select the Services and Products contained in the dedicated pages of the platform www.theopenspace.org and insert them in the «cart» by clicking on the «Add to cart» button. With the button «View cart» it is possible to check the selection of the Services and Products chosen and the amount of the expense. By clicking on the «Proceed to Payment» button, the customer places a binding order for the purchase of the Services and Products in the shopping cart and declares his or her agreement with the applicability of these GTC.
In order to proceed with the compilation of the purchase order the Customer will have to insert the requested data in the appropriate form. Before any online purchase the Customer must carefully read and accept the General Conditions of Contract and the Privacy Policy. For the purchase of Services and Products in the shopping cart, the Customer is required to confirm the economic transaction and select the desired method of payment; to this end, the website redirects the Customer to enter the necessary data (credit card data, bank data) for the economic transaction. Orders that do not record the corresponding economic transaction are automatically cancelled.
The confirmation of the receipt of the order is made together with the confirmation of the order through an automatic e-mail that will be sent immediately after the order has been placed. All Purchase Orders transmitted to the Seller must be completed in all their parts and must contain the elements necessary for the exact identification of the Customer, the Services and Products ordered and the possible place of their delivery. It is absolutely forbidden for the Customer to insert false and/or invented and/or fantasy data in the purchase procedure. The personal data and the e-mail address must be exclusively the personal data of the Customer and not of third persons nor of fantasy.
The Seller reserves the right to prosecute any violation or abuse. The purchase order sent to the Seller is valid as a contractual proposal of the customer made online and contains information on the essential characteristics of each service and product ordered, its prices, means of payment, delivery methods, shipping costs and any additional costs. With the transmission of the purchase order, the Customer unconditionally accepts the General Conditions of Contract and confirms that he/she knows and accepts the further information contained on the Site also referred to through links, including the Privacy Policy and the Cookie Policy.
The Contract of sale online is concluded and binding on both parties when the Customer receives confirmation by e-mail from the Seller that his proposed order has been successful and therefore accepted. The e-mail of acceptance of the purchase order will contain the information related to the essential characteristics of the Services and Products purchased, the indication of the price of the single Services and Products.
The Client must immediately verify the content of the communication and immediately report to the Seller any errors or omissions by sending an e-mail to the Seller’s Customer Service at info@theopensquare.org. The Customer must always keep the order number communicated to him by the Seller in the e-mail of acceptance of the Order, which must be indicated in any communication with the Seller.
Payments
The payment of the Services and the Products can be carried out only with the following methods:
Payments made by credit card or other electronic forms are made through a secure connection, directly connected to the platform WooCommerce — Stripe and manager of the payment service «online» with which the Seller has an agreement. The Seller is not in possession of the credit card data of its Customers and cannot be held responsible for any fraudulent use of the card. Such data are received directly and exclusively from the banking institutions that authorize the payment and only communicate the outcome to the Seller. In case of payment by bank transfer in advance, what was ordered by the customer is kept committed until receipt of proof of transfer.
The dispatch of what has been ordered takes place only at the moment of the actual crediting on the Seller’s account that must take place within 5 working days from the date of the order confirmation. The reason for the bank transfer must include the order number and date of the order that are released in the order confirmation email. The bank details on which to make the transfer are:
Beneficiary: RECONNECTIVE ACADEMY INTERNATIONAL SAGL
Bank: UBS
IBAN: CH030023623616025760Y
Invoicing
For each Purchase Order, the Seller will issue the relevant invoice based on the information provided by the Customer in the Purchase Order. No change in the invoice will be possible after it has been issued. The invoice will be transmitted to the Customer once the payment has been cashed.
T POINT — Viviani Roberto
Associazione T POINT T
ADDITIONAL TERMS AND CONDITIONS FOR EVENTS / MANIFESTATIONS
The date, location and course of the event correspond to those indicated in the online registration form.
Additional terms and conditions for in-person and online courses
The date, the location and the course correspond to those indicated in the online registration form.
Variations
If the Seller believes for unquestionable reasons that the event can not be held on the dates and locations indicated, it is committed to notifying the participants, who will not be entitled to any refund and / or compensation, communicating in writing the new dates and / or locations where the lessons will be held. Within the term of fourteen (14) days from receipt of the communication, the Participant, if unable to attend the seminar on the new dates or in the different location, may request, in replacement, to participate in another seminar, which will be organized by The Open Square within the next twelve months, under penalty of loss of the entire fee that will be permanently forfeited by the company.
Otherwise, your participation in the seminar at the new dates and/or locations indicated will be confirmed. Alternatively, you may opt to participate in an online course of your choice among those offered on the platform, subject to price adjustment. In the event that the speakers called to hold the seminars were unable to attend, The Open Square reserves the right to replace them with others deemed, in its sole discretion, suitable to hold the relevant courses, without the participants being able to make claims or complaints of any kind or withdraw for that reason from the courses.
If finally, due to force majeure or in case of limitations to the freedom of movement or meeting or in the presence of situations that may create problems for public health (pandemic / epidemic) is not appropriate to carry out the events / courses with the normal mode in presence, the Seller has the right to decide to carry out the same in streaming. In this case the Customer, if he does not intend to participate in this way, may request, within 14 (fourteen) days from the Seller’s communication to participate in place of another course /s or event /s, which is organized by the Seller within the next twelve months. Failure to do so will be considered confirmed participation in the course / event streaming. In any case will not be due to the participant any reimbursement / compensation.
Impossibility to participate
In case of impossibility to take part to the course, the Client can send to the Seller by email at info@theopensquare.org, or by registered mail a written communication, containing the clear enunciation of his will to renounce to his participation. If said notice is received by the Seller at least 15 days before the beginning of the course, the interested party will have the right to participate in the same rescheduled course during the twelve months following the date of the event to which he renounced. In the event that such written notice is received by the Seller after the above time limit has expired, the credit awarded for participation in the replacement seminar will be reduced by 10%. The amounts not recognized as credit are intended as compensation for expenses already incurred. If the Client has purchased courses for which physical presence is not required (including but not limited to: live streaming, audio and/or video recordings), the provisions of this article do not apply and no refund will be given.
Expenses and Liability
In addition to payment for the purchase of the course, any further expense for goods or services related to participation is the responsibility of the Participant, who expressly agrees to hold the Seller harmless from any liability in this regard towards third parties. Similarly, the Customer agrees to release the Seller from any liability for any damage caused to third parties.
Prohibition of recording
During the courses and throughout their duration, it is forbidden to make audio and / or video recordings, even of short portions of the interventions. In the case of live streaming seminars, it is also forbidden to record and possibly reproduce, even if for non-profit purposes.
Release of images
If the client does not wish to be filmed during the course/event, he/she must indicate this within 30 days before the beginning of the event by sending an e-mail to info@theopensquare.org. The customer authorizes the Seller to publish the videotaped images taken during the course for an unlimited period for advertising and professional purposes. By signing the registration form, the customer declares not to have anything to claim, considering this material granted free of charge and irrevocably waives any right, action or claim in relation to the payment of fees or indemnity of any sort.
Exclusion of Liability
Reconnective Academy International SAGL does not assume any liability for any material or physical damage or any other type of damage of a financial nature in connection with the organization and conduct of the events. In particular, Reconnective Academy International SAGL excludes any liability for damage caused by cancellations of events and damage resulting from the running of events. If a customer is prevented from attending an event due to illness or other personal reasons, he/she will not be able to claim a refund of the tickets purchased.
Copyright Online Courses
The customer is prohibited from commercial use, total or partial reproduction, reworking and transmission, in any form and by any means, of the content of the online courses. It is forbidden to copy, distribute, publish or otherwise use or exploit the educational material without the prior written consent of the Seller.
The Client, responsible for the preservation and secrecy of the credentials assigned to him/her, and holder (as a result of enrolment in the Course) of a personal and non-transferable right to access the reserved area of the E-Learning Platform, thus undertakes not to allow third parties to use and/or view, in any way, the services, refraining from performing any act that damages the exclusive rights and property of the Manager; as well as indemnifying and holding the Manager harmless from any claim and/or demand deriving from the use and/or abuse of third parties. In the event of any breach of these obligations, the contract shall be considered terminated by law and the Manager shall be free to take legal action to protect any right that has been disregarded, including compensation for damages suffered. In addition, if a security problem or unauthorized use is deemed to exist or is highly probable, the Manager may suspend the use of credentials assigned to the Customer.
PRODUCTS
Delivery of Products
Products are sent directly to the customer at the shipping address specified by the latter in the order. Shipping costs and any additional costs are charged to the customer. The relative amount will be expressly and separately indicated in the recap of the order, before that the Customer proceeds to the transmission of the same one, let alone in the e-mail of confirmation of the order. The delivery of the Products is considered completed at the moment in which the Customer, or the third party designated by him and different from the carrier, materially takes possession of the goods; from that moment, as per law, the risk of loss or damage of the Products is transferred to the Customer.
Exclusion of Liability
The Seller is exonerated from any liability arising from the issuance of incorrect tax documents due to errors in the data provided by the Customer at the time of placing the Order online, the customer being solely responsible for their correct entry.
GENERALS
Modality of contact
Contact us writing via e-mail to: info@theopensquare.org
Application of these general conditions
Each customer acknowledges the applicability of these general conditions of contract that govern the relationship as specified
Applicable law and jurisdiction
The legal relationship between the Customer and the Seller shall be governed exclusively by Swiss law.In case of dispute, the parties agree that the exclusive place of jurisdiction is the Canton of Ticino
( Switzerland)
© THE OPEN SQUARE — All rights reserved — info@theopensquare.org — +393395724166
